Our highly-skilled and trained employees are ready to support you worldwide every day.
At INTRAVIS, we recognize our customers as partners and invest in a long-term relationship. Therefore, our work does not end with the successful acceptance of the system.
Whenever questions or problems occur, INTRAVIS always stays present with skilled technicians and support spread over 4 continents.
Always at your side
Telephone, emails, remote assistance and experienced technicians ready to visit you
24/7 service included in our service contracts to reach us anytime
Ensure immaculate quality control with regular maintenance
Assure top performance and system availability
In a personal and professional atmosphere, your employees gain the necessary knowledge to use our vision systems
The availability of extensive spare parts in our warehouse helps us to replace system components quickly
Some challenges need more than a phone call or email support.
In these moments, remote assistance provides us the tools to assist you as if we were on-site.
Always in contact with an expert of our systems.
Booking a 10- or 20-hours assistance package, will allow to get technical support faster and at a discount rate.
Increase system availability with regular maintenance and free software updates
Reduce unplanned downtimes and thereby increase revenue
Solve problems faster due to better response time and faster technician availability
Smooth your operational processes and improve your operators' satisfaction with yearly refreshment trainings and an hour contingency for remote assistance
With a service contract, you will get a reduced price per hour for technical support